Half the fee. More than twenty-four hours' notice and there is nothing to pay.
Cancel with more than a day's notice and you owe nothing, with no reason required. Inside the day, it is half, because the hour cannot be given to anybody else by then.
If the reason is a hospital, a funeral or a storm, tell us and it is nothing. We are not going to audit you.
The rest of the list
All of it, at all three bands, with nothing added later.
| What | Full | Reduced | Lowest |
|---|---|---|---|
| The first fifteen minutesA telephone call, not a session. Free, and it stays free if you decide against us. | Free | Free | Free |
| Individual session, 50 minutesThe standard hour. Fifty minutes in the room, weekly at first. | 9,500 | 6,000 | 3,000 |
| Couples session, 75 minutesSeventy-five minutes for two people. One fee between you, however you split it. | 14,000 | 9,000 | 4,500 |
| Online session, 50 minutesSame length, same fee, same counsellor. A link, not an app to install. | 9,500 | 6,000 | 3,000 |
| Fortnightly rather than weeklyPer session, not per month. Halves what a month costs you. | 9,500 | 6,000 | 3,000 |
| A session you cancel inside 24 hoursHalf the fee. More than twenty-four hours' notice and there is nothing to pay. | 4,750 | 3,000 | 1,500 |
| A session you do not come toThe full fee, except the first time in any twelve months. | 9,500 | 6,000 | 3,000 |
| A letter for a doctor or an employerWritten at your request only, and you read it before it goes. | 12,000 | 12,000 | 12,000 |