The full fee, except the first time in any twelve months.
The first one you miss in a year is not charged and is not mentioned again. Not turning up is sometimes part of what brought you, and charging for it on the first occasion teaches nothing.
After that it is the full fee. Three in a row and your counsellor will ring you rather than keep billing you.
The rest of the list
All of it, at all three bands, with nothing added later.
| What | Full | Reduced | Lowest |
|---|---|---|---|
| The first fifteen minutesA telephone call, not a session. Free, and it stays free if you decide against us. | Free | Free | Free |
| Individual session, 50 minutesThe standard hour. Fifty minutes in the room, weekly at first. | 9,500 | 6,000 | 3,000 |
| Couples session, 75 minutesSeventy-five minutes for two people. One fee between you, however you split it. | 14,000 | 9,000 | 4,500 |
| Online session, 50 minutesSame length, same fee, same counsellor. A link, not an app to install. | 9,500 | 6,000 | 3,000 |
| Fortnightly rather than weeklyPer session, not per month. Halves what a month costs you. | 9,500 | 6,000 | 3,000 |
| A session you cancel inside 24 hoursHalf the fee. More than twenty-four hours' notice and there is nothing to pay. | 4,750 | 3,000 | 1,500 |
| A session you do not come toThe full fee, except the first time in any twelve months. | 9,500 | 6,000 | 3,000 |
| A letter for a doctor or an employerWritten at your request only, and you read it before it goes. | 12,000 | 12,000 | 12,000 |